Service

After our first initial contact, we will promptly establish an estimate based on information provided. Whether you are in need of a warranty administrator tomorrow or 2 months from now, we will make sure all your questions are answered quickly. Our teams goal is to provide an uninterrupted transition period. 

Ease of Access

 With your contract, you will receive a state of the art scanner to send all repair orders. This time saving solution, allows us to immediately work on your claims. Your repair orders never leave your site. 

All Inclusive 

  • Warranty claims processing
  • Dealer self review
  • Reconciling warranty receivables schedule.
  • Posting/Accounting
  • Daily register posting
  • Monitoring of aged claims
  • Around the clock availability
  • Daily/Weekly management reports

The Details

The following details are reviewed on each claim. 
    • Efficient documentation. 
    • Proper concern, cause, and correction statements.
    • Checking technician documentation and timestamps
    • Confirming the parts, labor, and sublet amounts are correct. 
    • Verifying parts coverage

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What our customers are saying

I am​ writing to highly recommend Assurance Automotive Warranty , whom I have worked with for 6 years as our warranty administrator. During that time, they have proven time and time again to be a valuable asset with their promptness and efficiency. Their communication skills are excellent  when a claim is rejected or being appealed by the manufacturer, to ensure that the dealer avoids chargebacks. 

Rachelle L.   Gosch Ford Temecula


This letter is written to strongly recommend Assurance Automotive Warranty. I have had the pleasure of working with them for two years in the Ford service department, where they have been entrusted with a great deal of responsibility. I have had the opportunity to observe their professional skills as well as interpersonal style. They are consistently pleasant, taking phone calls at all hours of the day, and answering all my questions politely and accurately. I have worked with many warranty administrators in my lengthy career, and I have to say they are a far class above any administrator I have worked with. 

Daniel V. Gosch Ford Hemet